Frequently Asked Questions
Here you can find a list of the most frequently asked questions about our site, if you have an issue that you cannot find the answer to here, please feel free to Contact Us.
Contents
General Questions
Some site images are being displayed with an odd coloured background, is this normal?
This is most likely caused because you are using an old version of internet explorer, if you are using IE6 or earlier you will experience this problem, please upgrade your browser.
I can't log in, what am I doing wrong?
First, check that the login screen you are using is the correct one for your account type.
If you are a supplier log in through the supplier login
If you are a member log in through the member login
Next, check that your firewall / internet security suite allows cookies, and that cookies are enabled in your browser.
If you are still experiencing problems, please contact us.
If you are a supplier log in through the supplier login
If you are a member log in through the member login
Next, check that your firewall / internet security suite allows cookies, and that cookies are enabled in your browser.
If you are still experiencing problems, please contact us.
Are the listings free to add?
Yes, you can add a listing totally free of charge for 30 days, then you will be contacted by our team about upgrade options. There is no obligation to pay anything and we will talk you through the process when the time comes.
Listing Management
How do i add a listing to YourWedding.uk.com?
To add a listing, go to 'Listing Management' then 'Add listing'. Or click here.
When registering, why do i have to enter my contact details twice?
The first set of contact details you will have to add allows is to contact you, we keep them for our records and users cannot access them. The second set are the details that users can contact you through.
I have added a listing but I can't find it on the site.
There are 3 possible reasons for this:
1. You have not added a short and long description for your listing, these are both needed before the listing will display.
2. You have chosen to hide your listing, this is a link at the top of the listing management page.
3. You are not looking in the right area, try adding a word in your description that others would not use and searching for it.
1. You have not added a short and long description for your listing, these are both needed before the listing will display.
2. You have chosen to hide your listing, this is a link at the top of the listing management page.
3. You are not looking in the right area, try adding a word in your description that others would not use and searching for it.
How is this site advertised?
Although our main advertising uses search engines, we also participate in url exchange programs and real-world advertising, to obtain maximum exposure.
Do you offer featured listings?
No, our listing display is sorted by relevance to a user's search, and then by the rating of each listing.
You can improve your listing by adding relevant keywords and having good reviews from our users. This allows are users to find what they are looking for regardless of the price the listings were added for.
If you would like to advertise on the site, we offer a banner advertisement service, for more information see pricing
You can improve your listing by adding relevant keywords and having good reviews from our users. This allows are users to find what they are looking for regardless of the price the listings were added for.
If you would like to advertise on the site, we offer a banner advertisement service, for more information see pricing